The Isla Bonita Pressed Palm Straw Hat

If for some reason you are not 100% satisfied with your order (we hope you will be!), we accept returns within 30 days of purchase of unworn, unwashed, undamaged or defective merchandise purchased on our site in exchange of store credit.

To start a return, head to our returns center by clicking START A RETURN. A pre-paid return label can be generated and downloaded from our returns center. Once we receive your return, the cost of the return label ($9.99) will be deducted from your total return store credit amount. The customer is responsible for the return shipping cost. Glitzy Bella does not give store credit for original shipping costs, only for the cost of the item.

Please note PREORDERS take multiple business days to ship due to the high volume. You will receive tracking when your order ships! You can order this item with In-Stock items. It will ship separately with its own tracking number. You will not be charged additional shipping.

• If you decide to Preorder an item on our website, please note the following:
• Payment is charged immediately at checkout not when the item ships. Preordering is voluntary and if at any time you would like to cancel your Preorder for a full refund to method of payment, please do so prior to shipment announcement on our website.
• If you need to cancel your Preorder or Update in any way, please email glitzybella.customercare@gmail.com
• If you are ordering a Preorder item with an In-Stock item, you will only be charged Shipping once.
• We do our very best to communicate all details for Preorders on the Product page as there are usually thousands of orders for each style and it is not possible to contact everyone individually.
• If at any time you need further details, please contact us at the above email and we will be happy to assist!
• Our Preorder Items are best-selling GB pieces that have previously been in-stock and sold-out multiple times.
• These are Special Ordered directly from our Vendors for GB exclusively.
• Preorders can take anywhere from 1-8 weeks depending on the fabric, manufacturing, quantity and details of the item.
• The date listed on the Preorder page is an approximation communicated by our manufacturer and we only update as more information is provided. If you do not see an update, then we do not have further information at this time.

Let us know how we can assist you!  We value you as a customer and want to do whatever we can to provide excellent service for you.  If you have any problems with our products, shipping, service, etc. we want to hear from you. Please contact us at the email below!

glitzybella.customercare@gmail.com