Return Center

RETURN POLICY

To start a return, you can contact us at glitzybella.customercare@gmail.com to inform us a return is on it's way.

Please send a brief description on why you are returning your item. Once accepted, instructions will be given.

  • The customer will be responsible for return shipping cost.

WHERE DO I SEND MY RETURN TO + WHAT DO I INCLUDE? 

Glitzy Bella, Attn. Returns
10571 Avenue 96
Pixley, CA 93256

Please include a copy of the original invoice for your return.

Glitzy Bella offers returns for STORE CREDIT ONLY within 30 days of the order's original ship date. Your store credit will be in the form of an E-gift code which will be available within 5 to 7 days after we receive and process the return. Each E-gift code will expire five (5) years after the original issue date.

To be eligible for a return:
  • Returned item(s) must be in the same condition they were received. 
  • Returned item(s) must be unworn and unwashed.
  • No signs of make-up, smoke, perfume, sweat, pet hair on returned item(s).
  • No rips, tears or stains on returned item(s).
  • Tags must be attached to returned item(s).
  • West must receive the items within 30 days after the customer received the item to be accepted.

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. 

The following categories are FINAL SALE and CANNOT be returned:

-"Glitzy Bella Originals" (Tees, Sweatshirts, Fringe Bandanas, etc)

- Hat Bands & Hat Scarves

- Sale items 

HOW WILL I RECEIVE MY STORE CREDIT? 

Expect an emailed E-Gift Code with your store credit that you can use on the website within 5-7 business days of the delivery of your return to us. Store Credit will be calculated for the item(s) purchased and does not include discounts and taxes at time of purchase or the amount paid for shipping. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed.

DO YOU ACCEPT EXCHANGES?

Yes we do, although we do not pay for shipping the exchange back us or to you, we accept Venmo or credit card for shipping the exchange to you.

Please note that you are only allowed an Exchange 1 Time Per Item. Once your Exchange has shipped, you will receive an email with your tracking details. 

Damaged or Defective items on receipt:

If you receive a damaged item, contact our customer care team within 72 hours of receipt. If the notification occurs outside of this window, we can no longer process the return. All damaged goods require a submitted photo to be reviewed. Please include any damaged or defective areas in the photo.