Return Center

RETURN POLICY

If for some reason you are not 100% satisfied with your order (we hope you will be!), we accept returns within 30 days of purchase of unworn, unwashed, undamaged or defective merchandise purchased on our site in exchange of store credit.

To start a return, head to our returns center by clicking START A RETURN. A pre-paid return label can be generated and downloaded from our returns center. Once we receive your return, the cost of the return label ($9.99) will be deducted from your total return store credit amount. The customer is responsible for the return shipping cost. Glitzy Bella does not give store credit for original shipping costs, only for the cost of the item.

Please include a copy of the original invoice for your return.

Glitzy Bella offers returns for STORE CREDIT ONLY within 30 days of the order's original ship date. Your store credit will be emailed to you and will be available within 5 to 7 business days after we receive and process the return. 

  • Store credit will be instantly delivered after your return has been processed. Store Credit is calculated automatically to reflect any discounts and taxes at the time of purchase. This does not include the shipping charge paid on the order.
  • Please allow 3-4 business days for our warehouse to receive your return, and 7-10 business days for our return department to process your return and store credit.
  • You will receive an online store credit via email. This store credit will be applied to the original email and account your purchase was made on.

RETURN CONDITIONS:

  • Returned item(s) must be in the same condition they were received. 
  • Returned item(s) must be unworn and unwashed.
  • No signs of make-up, smoke, perfume, sweat, pet hair on returned item(s).
  • No rips, tears or stains on returned item(s).
  • Tags must be attached to returned item(s).
  • We must receive the items within 30 days after the customer received the item to be accepted.

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. 

 

FINAL SALE

The following items are FINAL SALE and CANNOT be returned:

  • "Glitzy Bella Originals" (Tees, Sweatshirts, Fringe Bandanas, etc)
  • All "Sale" items
  • Doorbusters

If you return a final sale item, there will be a 50% restocking fee deducted from your store credit. 

 

HOW TO USE YOUR STORE CREDIT:

You can expect an email from notifications@merchantyard.com with the available store credit amount.

Step 1: Login to your account on glitzybella.com (at the top right corner of the screen)

Step 2: An icon will pop up with the amount of store credit available to you

Step 3: Put items in your cart that you wish to purchase

Step 4: When ready to check out, click on the icon stating how much store credit you have and select the amount of store credit you wish to use

Step 5: Click Checkout and proceed to placing your order as usual! 

Store Credit will be calculated for the item(s) purchased and does not include discounts and taxes at time of purchase or the amount paid for shipping. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You can expect store credit within 5-7 business days of the delivery of your return to us.

DO YOU ACCEPT EXCHANGES?

We offer FREE Local Pickup + Returns for our LOCAL customers! 
Our LOCAL PICKUP + RETURN hours are TUES, THURS, FRI / 9am-3pm
1878 N. Mooney Blvd., Tulare, CA 93274 

 

DAMAGED OR DEFECTIVE ITEMS:

If you receive a damaged item, contact our customer care team within 72 hours of receipt. If the notification occurs outside of this window, we can no longer process the return. All damaged goods require a submitted photo to be reviewed. Please include any damaged or defective areas in the photo.