Return Center

RETURN POLICY

To start a return, ship the item back to the address below. The customer is responsible for the return shipping cost.

WHERE DO I SEND MY RETURN TO + WHAT DO I INCLUDE? 

Glitzy Bella, Attn. Returns
10571 Avenue 96
Pixley, CA 93256

Please include a copy of the original invoice for your return.

Glitzy Bella offers returns for STORE CREDIT ONLY within 30 days of the order's original ship date. Your store credit will be emailed to you and will be available within 5 to 7 days after we receive and process the return. Store Credit will expire 2 years after the issue date. 

To be eligible for a return:
  • Returned item(s) must be in the same condition they were received. 
  • Returned item(s) must be unworn and unwashed.
  • No signs of make-up, smoke, perfume, sweat, pet hair on returned item(s).
  • No rips, tears or stains on returned item(s).
  • Tags must be attached to returned item(s).
  • West must receive the items within 30 days after the customer received the item to be accepted.

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. 

The following categories are FINAL SALE and CANNOT be returned:

-"Glitzy Bella Originals" (Tees, Sweatshirts, Fringe Bandanas, etc)

- All Sale items 

HOW WILL I RECEIVE MY STORE CREDIT? 

We finally updated out store credit system! You can expect an email from nootifications@merchantyard.com with the available store credit amount. You must now login to your Glitzy Bella  Account for your store credit to be available to you. Once logged in, you will see an icon stating how much store credit you have. Put items in your cart, then click on that icon and select how much of your store credit you would like to use, then press Checkout and proceed to place the order as normal. Store Credit will be calculated for the item(s) purchased and does not include discounts and taxes at time of purchase or the amount paid for shipping. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You can expect store credit within 5-7 business days of the delivery of your return to us.

DO YOU ACCEPT EXCHANGES?

No, we do not.

 

Damaged or Defective items on receipt:

If you receive a damaged item, contact our customer care team within 72 hours of receipt. If the notification occurs outside of this window, we can no longer process the return. All damaged goods require a submitted photo to be reviewed. Please include any damaged or defective areas in the photo.