Refund policy

To start a return, head to our returns center by clicking START A RETURN. A pre-paid return label can be generated and downloaded from our returns center. Once we receive your return, the cost of the return label will be deducted from your total return store credit amount. The customer is responsible for the return shipping cost, unless they purchased free returns coverage at checkout.

Please include a copy of the original invoice for your return.

Glitzy Bella offers returns for STORE CREDIT ONLY within 30 days of the order's original ship date. Your store credit will be emailed to you and will be available within 5 to 7 business days after we receive and process the return. Store Credit will expire 2 years after the issue date. 

TO BE ELIGIBLE FOR A RETURN:

  • Returned item(s) must be in the same condition they were received. 
  • Returned item(s) must be unworn and unwashed.
  • No signs of make-up, smoke, perfume, sweat, pet hair on returned item(s).
  • No rips, tears or stains on returned item(s).
  • Tags must be attached to returned item(s).

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. 

HOW WILL I RECEIVE MY STORE CREDIT? 

We finally updated out store credit system! Store Credit will be calculated for the item(s) purchased and does not include discounts and taxes at time of purchase or the amount paid for shipping. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed. You can expect store credit within 5-7 business days of the delivery of your return to us.

DAMAGED OR DEFECTIVE ITEMS:

If you receive a damaged item, contact our customer care team within 72 hours of receipt. If the notification occurs outside of this window, we can no longer process the return. All damaged goods require a submitted photo to be reviewed. Please include any damaged or defective areas in the photo.